The Glitch in the Professional Smile Every office has that person. You know the one. They send...
professional development
The Awkward Dance of Chasing Unpaid Invoices There is a specific kind of sinking feeling that happens...
The Small Stuff That Actually Matters A customer once called to complain about a tiny mistake. It...
The Art of Saying No Without Making Enemies A client asks for a "tiny little favor. "...
# The Dinner Table Dilemma: When Family and Business Mix Dinner was supposed to be about lasagna...
# The Price of Being Too Busy A small business owner sits at a desk at 10:...
The Awkward Silence After You Say Your Price The room goes quiet. You just said the number....
The Uncomfortable Art of Chasing People You are sitting at your desk, staring at an empty inbox,...
# The Art of Saying No to Get Things Done A client once asked a small software...
The Art of Asking for Your Own Money Walking into a meeting to pitch a brilliant new...