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Dealing With The Awkwardness Of Client Followups FEATURED_oto-12703095

FEATURED_oto-12703095

Dealing With The Awkwardness Of Client Followups

SohoTeam February 16, 2026

The Uncomfortable Art of Chasing People You are sitting at your desk, staring at an empty inbox,...

Dealing With Emotionallyloaded Emails From Clients FEATURED_oto-7534175

FEATURED_oto-7534175

Dealing With Emotionallyloaded Emails From Clients

SohoTeam June 9, 2024

# The Art of Not Losing Your Mind Over a Spicy Email A notification pings on the...

Why Customers Prefer Calm Expertise FEATURED_oto-3825581

FEATURED_oto-3825581

Why Customers Prefer Calm Expertise

SohoTeam April 15, 2024

The Butterfly Effect of a Shaky Voice A client once called a junior manager, shouting about a...

Dealing With The Extra Work That Wasnt In The Original Request FEATURED_oto-8067800

FEATURED_oto-8067800

Dealing With The Extra Work That Wasnt In The Original Request

SohoTeam March 23, 2024

The Small Request That Ate My Entire Weekend A client sends a quick email on a Friday...

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