The Middle-of-the-Night Panic A client sends an angry email at 11: 30 PM on a Tuesday. Your...
decision making
The Trap of Saying Yes to Everything A small business owner once told me that his biggest...
The Quiet Power of Knowing What You Are Doing A client once sat across from me, leaning...
The Quiet Erosion of Thinking A week ago, a colleague asked a simple question about a spreadsheet...
The Invisible Checklist A customer walks into a shop, or clicks on a website, or even just...
The Art of Less: Why Growing Up Means Cleaning Up The office printer jammed again. It's the...
The Fog of the Monday Morning Meeting A project manager once sat in a meeting for ninety...
# The Messy Truth About Growing Your Business Data A small company usually has one messy spreadsheet...
# The Messy Art of Unlearning Your Own Chaos A spreadsheet with forty-two tabs is not a...
The Endless Loop of Perfection The office is quiet, but the spreadsheets are screaming. There is a...
